Effective from: 1 February 2024
Updated on 23 January 2025
Thank you for using ownvia!
These Terms of Use (“Terms”) apply to your use of ownvia and ownvia's services, together with all associated software applications, technologies and websites (“Services”). You enter into a contract with us when you confirm that you accept these Terms or when you otherwise use the Services.
Registration and access
Minimum age. You must be at least 13 years old or have reached the minimum age required in your country to use the Services. If you are under 18, you must have the consent of your parent or legal guardian to use the Services, and you must ask them to read these Terms with you.
Registration. You must provide accurate and complete information to register for an account to use our Services. If you create an account or use the Services on behalf of another individual or legal entity, you must be authorised to accept these Terms on their behalf.
Use of our Services
What you can do. You may access and use our Services provided that you comply with these Terms. When using our Services, you must comply with all applicable laws as well as the Service-specific terms and policies.
What you may not do. You may not use our Services for illegal, harmful or abusive activities.
Software. Our Services may allow you to download software, such as mobile applications, which may be updated automatically to ensure that you are using the latest version. Our software may contain open-source software subject to its own licences, which we have made available to you.
Third-party services. Our Services may contain software, products or services provided by third parties (“Third-Party Services”), and some areas of our Services, such as our search function, may contain output from those services (“Third-Party Output”). Third-Party Services and Third-Party Output are subject to their own terms, and we are not responsible for them.
Feedback. We welcome your feedback on our Services, but you agree that we may use it to provide, maintain, develop and improve our Services without compensating you.
Content
Your content. You may provide input to the Services (“Input”) and receive output from the Services based on that Input (“Output”). Input and Output are collectively referred to as “Content”. You are responsible for the Content, including ensuring that it does not violate applicable law or these Terms. You represent and warrant that you have all rights, licences and permissions necessary to provide Input to our Services.
Rights to Content. As between you and ownvia and to the extent permitted by applicable law, you retain (a) your ownership rights in the Input and (b) the rights to the Output belong to you. We hereby assign to you all our rights, title and interest, if any, in and to the Output.
Similarity of Content. Due to the nature of our Services and artificial intelligence in general, Output may not be unique, and other users may receive similar Output from our Services. Our assignment above does not extend to the Output of other users or Third-Party Output.
Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of research. We are constantly working to improve our Services to make them more accurate, reliable, safe and useful. Due to the probabilistic nature of machine learning, using our Services may in some situations result in Output that does not accurately represent real people, places or facts.
When you use our Services, you agree to the following:
- Output may not always be accurate. You should not rely on the Output of our Services as the sole source of truth or factual information or as a substitute for professional advice.
- You must evaluate Output for accuracy and appropriateness for your use case, including appropriate human review, before using or sharing Output from the Services.
- You may not use Output relating to a person for any purpose that could have legal or material effects on that person, such as making credit, educational, employment, housing, insurance, legal, medical or other important decisions.
- Our Services may provide incomplete, incorrect or offensive Output that does not reflect ownvia's views. If Output refers to a third party's products or services, this does not mean that the third party supports or is affiliated with ownvia or ownvia.
Our IP rights
We and our affiliates own all rights, title and interest in and to the Services. You may use our name and logo only with the coordination and permission of ownvia.
Paid accounts
Paid subscriptions. Some of our Services offer you the option to purchase paid subscriptions to benefit from enhanced features and functionalities (the “Benefits”). The exact nature of the Benefits varies from Service to Service and will be communicated to you before purchase.
Fees: All fees, including subscription fees, will be communicated to you before purchase.
Billing. If you sign up for a paid subscription or purchase a Service, you must provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we automatically charge your payment method at each agreed regular renewal. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment has been received.
Termination and suspension
Your rights. You may terminate your use of our Services and your legal relationship with ownvia at any time simply by deactivating your account and ceasing to use the Services.
EEA consumer right of withdrawal. If you are a consumer resident in the EEA, you have the right to deactivate your account and withdraw from these Terms within 14 days of accepting them. However, when you begin using ownvia and ownvia's digital services, you expressly confirm that you waive your 14-day right of withdrawal. Therefore, no refunds are possible once you have begun using the Services.
ownvia-rights. We may take action to block or terminate your access to our Services or deactivate your account if, in our reasonable and objective judgement, we determine that:
- You have violated these Terms or our usage policies.
- We must do so to comply with the law.
- Your use of our Services could pose a risk or cause harm to ownvia, our users or other people.
- Your account has been inactive for more than one year and you do not have a paid account.
Notice. If we deactivate your account, we will make reasonable efforts to notify you in advance so that you can export your Content or data from the Services, unless it is not reasonable for us to do so, we have reasonable grounds to believe that continued access to your account will cause harm to ownvia or other people, or we are legally prohibited from doing so.
Appeals. If you believe that we have incorrectly suspended or deactivated your account, you may appeal to us by contacting us.
Our commitments to you
How we provide the Services. We undertake to provide you with the Services using reasonable skill and care and to act with professional diligence. We do not promise to offer the Services forever or in their current form for any particular period.
Liability. Provided that we have acted with professional diligence, we accept no liability for loss or damage caused by events beyond our control. We do not exclude or limit our liability to you in any way where it would be unlawful for us to do so. You continue to enjoy the full protection of the laws applicable to you.
Statutory rights. You have certain statutory rights that cannot be restricted or excluded by a contract or that you are entitled to by law, for example because you are a consumer. These Terms are in no way intended to affect or restrict those rights.
Dispute resolution
Concerns. In the event of a dispute, we would first like to try to understand and resolve your concerns before formal legal proceedings are initiated. To communicate your concerns, you may contact us.
Court. If we cannot resolve our dispute, the courts of the place where ownvia has its registered office shall have jurisdiction.
Copyright complaints
If you believe that your intellectual property rights have been infringed, please send us a notice. We are entitled to remove or block allegedly infringing content and deactivate the accounts of repeat infringers.
Written claims concerning copyright infringements must contain the following information:
- A physical or electronic signature of the person authorised to act on behalf of the copyright owner;
- A description of the copyrighted work that you claim has been infringed;
- A description of where the allegedly infringing material is located on our website so that we can find it;
- Your address, telephone number and email address;
- A statement by you that you have a good-faith belief that the disputed use is not authorised by the copyright owner or its agent or is permitted by law; and
- A statement by you that the information in your notice is accurate and that, under penalty of perjury, you are the copyright owner or are authorised to act on behalf of the copyright owner.
General terms
Assignment. You are not entitled to assign or transfer any rights or obligations under this contract. We are entitled to assign or transfer our rights or obligations under this contract to an affiliate or subsidiary or to a successor of a business associated with our Services. If we do so, your rights as a consumer will not be affected. If you are not satisfied, you have the right to terminate your legal relationship with ownvia and stop using our Services at any time.
Changes to these Terms or our Services. We are continuously working to develop and improve our Services. We may update these Terms or our Services from time to time accordingly. For example, we may make changes to these Terms or the Services due to:
- Changes to laws or regulatory requirements.
- Security or safety reasons.
- Circumstances beyond our reasonable control.
- Changes we make as part of the usual development of our Services.
- Adaptations to new technologies.
We will inform you at least 30 days in advance of changes that materially adversely affect you and of the date on which they take effect, either by email or by a notice in the product. All changes apply only to our future contractual relationship. If you do not agree to the changes, you must stop using our Services.
Delay in enforcing these Terms. If either we or you delay enforcing a provision of these Terms, either of us may still enforce that provision later, and this will not prevent either of us from taking action against the other at a later date. If any part of these Terms is declared invalid or unenforceable, this will not affect the enforceability of the other parts of these Terms.
Trade controls. You must comply with all applicable trade laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of (a) any country or territory subject to an embargo, or (b) any individual or legal entity with whom trade is prohibited or restricted under applicable trade laws, nor may they be exported or re-exported there. Our Services may not be used for end uses prohibited under applicable trade law, and your Input must not contain materials or information for whose release or export a government licence is required.
Applicable law. These Terms are governed by the law of the country in which ownvia has its registered office.