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What role do style guides play?

Style guides define binding rules for writing style, tone of voice and phrasing. They ensure that corporate content remains consistent and on-brand across departments, authors and communication channels.

Style guides are among the most important components of corporate knowledge. They define how a company communicates and ensure that content is created consistently, regardless of the author, department or language.

They define binding rules for writing style, tone of voice and wording. This creates content that reflects the brand, appears professional and remains consistent across all communication channels.

For example, a style guide can define:

  • Form of address: Should the target audience be addressed formally or informally?
  • Tone of voice: Should the communication be factual, friendly or technical?
  • Spelling and usage: How should product names, abbreviations or technical terms be used?
  • Language rules: Are there guidelines for inclusive language, number formats or dates?
  • Brand communication: Which phrases or terms should be preferred or avoided?

A practical example:

A company publishes content for its website, sales team and customer service. Without binding rules, the form of address, writing style and wording often vary between the individual areas. A style guide ensures that all content follows the same linguistic and communication standards.

Good to know:

A style guide does not replace terminology. While terminology defines which technical terms are used, a style guide describes how content is formulated and communicated. Both complement each other and together contribute to consistent corporate communications.

✅ In short:
Style guides ensure consistent corporate communications. They define binding language and writing rules and help create content consistently, professionally and in line with the brand.

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