Company Knowledge

Company Knowledge

What is organisational knowledge?

Organisational knowledge encompasses all the information, data and experience that a company builds up over time and uses for its day-to-day business processes. It forms the basis...

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Why is company knowledge so important for AI?

Modern AI systems have extensive general knowledge and can write, translate or summarise texts. However, they do not automatically know company-specific information such as technic...

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What information forms part of company knowledge?

Company knowledge encompasses far more than individual documents. It consists of different types of information that a company builds up over time and uses in its day-to-day work....

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Why doesn’t AI automatically know your company’s knowledge?

Modern AI systems have extensive general knowledge and can support a wide range of tasks. However, they do not have automatic access to internal company information. This includes,...

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How can corporate knowledge be made usable for AI?

Corporate knowledge becomes particularly valuable for AI when it is structured, up to date and aligned with the respective use case. Many companies already have a large amount of k...

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Which documents are particularly suitable as corporate knowledge?

Companies often already have a wide range of valuable documents that are suitable as a basis for using AI. They contain specialist knowledge, describe products and services, or def...

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What role do company websites play?

Company websites are among a company’s most important sources of knowledge. They contain up-to-date information about products, services, technical terms, areas of application and...

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What role do reference documents play?

Reference documents are already approved, high-quality company documents. They serve as a guide for new content and show how a company uses specialist information, terminology and...

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What role do style guides play?

Style guides are among the most important components of a company’s knowledge. They define how a company communicates and ensure that content is created consistently, regardless of...

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Why is terminology part of corporate knowledge?

Terminology comprises the defined technical terms used by a company and is one of the most important components of corporate knowledge. It ensures that products, services, processe...

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How is company knowledge kept up to date?

Company knowledge is constantly changing. New products, services, processes or legal requirements mean that existing information must be regularly supplemented or updated. Only up-...

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What are the benefits of centralized company knowledge?

Centralized company knowledge ensures that information is consistently available throughout the company. Instead of distributing knowledge across different documents, departments o...

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What are the use cases for company knowledge?

Company knowledge is used in almost every area of a company. It ensures that information is used consistently, decisions are made based on sound information and content is created...

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How does AI support the use of corporate knowledge?

Artificial intelligence can support corporate knowledge by helping to find information more quickly, create content efficiently and automate recurring tasks. However, this requires...

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How does ownvia use company knowledge?

Company knowledge is the foundation that enables artificial intelligence to create company-specific content consistently, accurately and in the desired communication style. ownvia...

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