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ownvia · Help Center

How does ownvia use company knowledge?

Company knowledge is the foundation that enables artificial intelligence to create company-specific content consistently, accurately and in the desired communication style. ownvia connects various knowledge sources with artificial intelligence so that content, documents and translations can be created based on up-to-date, relevant and company-specific information.

Instead of relying exclusively on the general knowledge of AI models, ownvia enables the targeted integration of company knowledge into the workflow. This allows specialist terms, terminology, corporate language and existing company knowledge to be specifically taken into account when creating new content. This improves consistency, reduces manual effort and supports consistent corporate communication across all departments and languages.

The more relevant and up-to-date company knowledge is available to an AI, the better it can take corporate language, terminology and existing content into account when handling new tasks. This results in more consistent outputs and can significantly reduce the effort required for corrections and post-editing.

Which knowledge sources can ownvia use?

  • Company websites: Public information about products, services, processes and corporate communication.
  • Reference documents: Manuals, technical documentation, guidelines, product information and other approved company documents.
  • Terminology: Consistent specialist terms, product names and defined translations for consistent communication.
  • Style guides: Specifications for tone, writing style, corporate language and linguistic guidelines.
  • Translation memories: Previously translated content can be used to support consistency and reuse.
  • Additional company sources: Process descriptions, training materials, quality guidelines or other approved internal documents can, for example, be integrated as part of the central knowledge base.

A practical example:

A company publishes product information on its website, prepares sales materials and translates technical documentation for international markets at the same time. ownvia uses terminology, translation memories, style guides, reference documents and other company information as a shared knowledge base. This creates consistent content across all languages, documents and communication channels, while significantly reducing the effort required for post-editing.

Good to know:

Company knowledge is not a static data set but continuously evolves with new products, processes, guidelines and experience. The knowledge base should therefore be regularly maintained and updated. The company itself decides which information is used as company knowledge. This keeps company knowledge up to date in the long term and provides a reliable foundation for AI applications, translations and consistent corporate communication.

✅ In short:
ownvia connects company knowledge with artificial intelligence so that companies can create content, translations and documents based on a central knowledge base. By combining company websites, reference documents, terminology, style guides, translation memories and other company sources, consistent results are produced that support corporate communication and make the use of AI within the company more efficient.

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